FAQs
Let us answer all your questions!
When was Tech xChange founded?
The spring of 2020 Max and Sierra met in an entrepreneurship class at the University of Virginia. They teamed up to focus on an issue they both felt passionate about. That passion created what Tech xChange is today.
How do you verify the phones?
You can check out more about our verification process here.
I am a non-profit and would love to partner with Tech xChange, how can I do that?
We are always looking for new charities to help. Learn more here.
I have a broken phone, can I still donate it?
Yes! No matter the condition of the phone we will accept all types of phones and make sure it is going to good use.
How do I know you won't steal my backed up data on my phone?
We do a thorough job of erasing all data and we are not looking to save any data about our donors.
Is there a shipping fee or can I come to you in person to donate my phone?
You have the option of shipping your phone to us for free if you are in the continental U.S. If you are in the Charlottesville area, we are willing to meet you in person so you can get to know us and exchange your phone.